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How to Use a Chatbot to Provide Rock Star Customer Service

Chatbots are transforming customer service on websites and mobile apps as we know it today. In fact, current estimates predict chatbots will save companies 2.5 billion hours by 2023. Wowza! But time savings are only one benefit of chatbots. The biggest advantage of […]
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Apple launches Shared iPad for Business. We've Got the Skinny.

One user per device just doesn’t cut it anymore. With Shared iPad for Business, multiple users can share an iPad, while also experiencing personalized settings.  There are 360 million iPads out in the world. Use your iPads like a boss with this great new feature. […]
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Got the Work-at-Home Blues? 3 Apps that Will Boost Your Mood

Let’s be honest: we’re all hitting the wall with this whole stay-at-home thing. We’re ready to take off these itchy face masks, hug our friends and family, and get fresh coffee from our favorite haunt. But even though it’s difficult, social distancing saves lives. […]
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3 Killer Business Mobile App Technologies You Should Implement in 2020

To impress users, your mobile app must go beyond the basics. Having a pretty design is no longer enough. With must-have features such as user-friendly menus, one-click contact functionality and privacy compliance, it’s important to implement new technologies to […]
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Why You Should Strategically Plan Your RFP Project

So you're going to write a request for proposal (RFP). Being involved with an RFP can be frustrating since it requires a lot of planning and writing before you ever see the end product, which might not even be what you need to begin with. So where do you start? […]
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3 Key Website Design Trends for 2019

Breaking Down Website Design There’s more to web design than logos, layouts, and typography. In 2018, we saw some interesting trends across websites, including the ever-persisting chat bots, hamburger menus, the infinite scroll, and more. But what website design […]
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5 Essential Rules for App Design

It’s a tough world out there for apps. More than 75% of users that download an app open it once and never return. Yet as mobile technology advances, it’s becoming more and more crucial for some businesses to meet their customers where they are – on the go. A mobile […]
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How to Know When an App Redesign is Necessary

Technology is constantly evolving, putting new features at the fingertips of our customers at a high frequency. There may come a time when your consumer savvy mobile app from five years ago needs a refresher. Taking on a mobile app redesign is a big project, so we […]
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How to QA Your Mobile App

There's no better feeling than releasing a brand-new mobile app; adding new or improved value to your customer's journey is always a win! However, it's important to not let that excitement get in the way of properly testing your new app before releasing it. […]
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3 Apps that Nail User Experience

When building a new app, there are many factors to take into account. What goal does the app accomplish? How do we want to guide users from opening the app to achieving that goal? How much (or little) information do we want to share in the app experience?
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