So, your WordPress website has been hacked. Welcome to this frustrating and overwhelming rite of passage. Not sure what to do? We’ve got your back. Go through our step-by-step guide on how to manage the crisis and clean the hack. You can also secure your WordPress site from future hacks with our checklist.
Resolving a WordPress hack may take time. If possible, switch your site to maintenance mode so that your customers don’t interact with the hack or use the site while you’re debugging it.
3. Update your customers on social media
We live in an immediate world and customers don’t like being in the dark. If your website has been hacked, update them on social media. You don’t need to give all the details. Just say the site is undertaking emergency maintenance and you’ll inform them when it’s restored.
4. Contact your hosting provider
If you have a top hosting provider, contact them. Often, they’ll help with site recovery. If your host provider isn’t helpful or perhaps the reason why the hack happened in the first place, it might be time to switch services.
5. Look up your latest website backup
If you’re diligent about backing up your website, it’s your moment to shine. Get your latest backup and use it to restore your website. If you don’t have one, or you think it might be compromised, skip the backup and go straight to the next step.
6. Use a security scanner to find and clean the hack