Why UI/UX Design is Vital for Healthcare Apps

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UI/UX is a key component of any app – especially for life and death industries like healthcare. 

In fact, achieving the right user experience can be especially complicated for healthcare, which involves high-stakes tasks and specialized information. The responsibility of UX is great: not only to ensure comfort and privacy, but also the safety and wellbeing of users.


For this reason, excellent UI/UX design is vital to the healthcare app industry. Let’s go into some example features and challenges, so you can take the pulse on UI/UX for healthcare. 

Why UI/UX design for healthcare

UI/UX for healthcare apps has huge potential. High-quality UX design can unlock exciting app results, such as:


  • improve wellbeing, disease prevention, therapy, etc.
  • monitor at-home health
  • get immediate access to health info and reports
  • improve hospital processes and scheduling
  • integrate with telemedicine appointments
  • create seamless payment and logistics

Of course, success depends on having top UX, so that users understand how to use and make the most of available healthcare features.

Typical features of healthcare apps

Healthcare apps have a diverse set of goals and applications. For example, a fitness app that tracks exercise has a different scope than an app intended to boost prescription adherence.


However, across the diverse spectrum of healthcare apps, many share certain features, including:

  • boosting daily health goals (gamification, etc.)
  • tracking health records and prescriptions
  • scheduling remote patient consultations and interactions
  • managing vital signs
  • integrating with other healthcare technologies (wearables, etc.)
  • paying for health services
  • creating fitness and exercise plans
  • promoting wellness (water intake, sleep, etc.)
  • getting emergency health access
  • other resources

As you can see, many of these features aren’t simple from a user point-of-view. That’s why UI/UX for healthcare is even more important.

Challenges of UI/UX for healthcare

Healthcare is a specialized field that requires extra attention when designing for apps. Some common challenges include:

Designing for diverse target audiences

Healthcare apps may be used by patients, doctors, family members and more. Some users may not be digital-savvy. Diverse users may need distinct content. Others may feel wary about placing health details on a digital platform. UI/UX needs to address and alleviate all these needs.

Ensuring specialist-approved content

Available healthcare content must be accurate and appropriate for every individual user. All content, including UX instructions, should be specialist-approved to make sure all potential liability is covered.

Protecting privacy and HIPAA compliance

Healthcare info is sensitive personal data. Apps will need to handle and process data within privacy and HIPAA regulations in order to ensure maximum compliance.

Accessible and empathetic onboarding

Onboarding is the #1 way to ensure diverse users know their way around your app. Creating app signage and directions that allow for empathetic onboarding is a plus.

Navigation that makes key health tasks easy

Go for the low-hanging fruit first. Make key health tasks the most visible actions on the app. Other areas should be accessible to find, but not necessarily in the foreground.

Ongoing feedback and support

Finally, healthcare apps often provide ongoing monitoring and services. For this reason, having ongoing support is vital. The best UI/UX designers will understand how to roll out new user-friendly updates and features.

Choose top UI/UX designers for your healthcare apps

UI/UX design for healthcare apps is bringing medical services into our homes. While this is an exciting trend in how the industry works, it also means that technology will need to support patients in new ways.


To code and launch a healthcare app, you’ll want to choose top UI/UX designers who understand the challenges and best practices for designing for medicine. While every healthcare app is unique, you can empower your users by prioritizing UI/UX and getting great digital health results. After all, every $1 invested in UX leads to up to a return of $100


UI/UX healthcare features come in all shapes and sizes. Get a sense of great UI/UX for healthcare by downloading our top picks for healthcare app features



Don’t forget to reach out to the Onsharp team, too. Our UI/UX experts are ready to design your healthcare app, so you can support new patients in no time.

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